Refund Policy

We stand behind the quality of our products and want you to be completely satisfied with your purchase.

7-Day Money Back Guarantee

If for any reason you are not happy with our software, you are eligible for a full refund within 7 days of the initial purchase date. We believe in a hassle-free experience, so we will process your refund without asking intrusive questions, though we welcome any feedback you choose to share to help us improve.

How to Request a Refund

To initiate a refund, please send an email to our support team at support@voxcess.com. In your email, kindly include your Order ID and the email address used for the purchase. While providing a reason is optional, it helps us understand your needs better and improve our future offerings. Our team reviews all requests promptly to ensure a smooth process.

Processing Time

Once your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, typically 5-7 business days, depending on your card issuer's policies. Please note that bank processing times can vary, but we will notify you via email as soon as the refund has been issued from our end.